Who
we are

Launched in 2020, bolttech is Pacific Century Group’s international digital protection and insurance business. We are unique among insurtechs, a digital native with a local footprint, a global reach, and a history of innovation.

We’re uniquely placed to deliver the future of insurance – a future that’s designed around people’s lives, making things easier for customers, while multiplying opportunities for our partners.

View our H2 2020 Group Fact Sheet

Our story so far

Although the bolttech brand launched in early 2020, we have a long track record of innovation in the insurance industry.

Today, the bolttech group has a number of market-leading players, including: Bolt Solutions Inc. in the U.S., the world’s largest digital insurance brokerage with more than US$3 billion in active premium on its platform to date; Edirect (trading as Frank) in Thailand, a cutting-edge online direct broker; Amtrust Mobile Solutions (rebranded as bolttech in Q1 2020), a leading device protection provider in Southeast Asia; and general insurance businesses in Hong Kong and Thailand.

In Asia, the bolttech group has a presence in Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore, Taiwan, Thailand, and Vietnam — in addition to our presence in the U.S. and Europe. Our ambition is to build an innovative, connected protection and insurance ecosystem across the globe, through further growth and acquisitions.

In Hong Kong, bolttech began with Reconnects, a start-up device protection company established in 2019, now rebranded to bolttech and working with leading telecommunications partners including 3HK, CSL and 1O1O. With the ambition of becoming the first digital broker in Hong Kong, the business added a broker license and the supporting technology platform to offer digital general insurance products to customers in the market. In addition, the group includes the FWD general insurance business, named number one for customer experience in Hong Kong’s general insurance market by Forresters in 2019.

Our scale

bolttech serves 7.7 million customers, across 3 continents in 14 markets, and we’re growing.

Our shareholder

Pacific Century Group

Pacific Century Group (PCG) is an Asia-based private investment group established in 1993. It has interests across three core business pillars – technology, media & telecommunications (TMT), financial services and property. PCG has a strong track record of successful investing, and has created a long-term sustainable network in Asia and across its core business pillars. PCG’s Founder, Chairman and Chief Executive is Richard Li.

Our Hong Kong leadership team

bolttech is led by an extraordinary team with vision to see the future and the experience to make it happen.

Alister Musgrave

General Manager, Hong Kong

Alister leads our operations in Hong Kong, overseeing our digital insurance, device protection, and insurance exchange offering at a market level. He also works closely with our partnerships and product strategy team, growing synergistic partnerships and collaborations with market-leading brands. Prior to his work at bolttech, Alister co-founded Hyphen Group (formerly CompareAsia Group) and was at the helm of their Hong Kong operations until joining us in 2020. He began his career with Morgan Stanley in London, and since then has worked in leadership positions across Europe and Asia. Alister holds a BSc in Economics from Trinity College, Dublin. Outside of work, he enjoys skiing, crossfit, and competing in Ironman events.

Carmen Cheng

Head of Device Protection, Hong Kong

Carmen leads our device protection business and is building a portfolio of partner relationships that are driving our growth across Hong Kong. Carmen brings over 20 years’ experience in the telecoms industry. She was previously Executive Director, Sales and Operations Director of SIS Mobile Holdings. She’s also held several key leadership and business development roles at Nokia, CSL, SmarTone, and Cisco. Outside of work Carmen enjoys the physical and mental benefits of working out.

See our global leadership team

Go to bolttech.io